Warranty & Care

With every La-Z-Boy product you will receive our famous La-Z-Boy warranty. One of the best in the industry.

Our Commitment: La-Z-Boy's Comprehensive Warranty Details

What good is comfort and style if your purchase isn’t built to last? At La-Z-Boy, we never compromise on providing you quality furniture. But, just in case you need it, here’s what to expect from our industry leading warranties:

Submitting a Warranty Request

Before submitting a warranty request, we encourage you to review our Care Guide for tips on maintenance and warranty details specific to your La-Z-Boy product.

You can also explore our FAQs for further assistance or warranty-related queries.

SUBMIT A WARRANTY REQUEST

Warranty & Care Page

Repair agents

For quicker resolution of warranty issues with La-Z-Boy products, we advise reaching out to the retailer where you made your purchase first. If you're unable to connect with them, don’t worry—just call 0800 529 269 for assistance with repairs anywhere in New Zealand, even if they’re not covered by warranty.

Warranty & Care

Caring for your La-Z-Boy purchase

Treat your La-Z-Boy furniture right, and it will return the favour. Our Care guide and FAQs give you the assistance to make sure your purchase stands the test of time. From cleaning tips, to maintenance musts, you can ensure that you get the most out of your investment without relying on the warranty.

We’re happy to help

Whether you're learning furniture basics or tracking down a pesky squeak, our videos have you covered. Need to know how to operate a recliner, install or remove a recliner back, or replace a lift handle? We've got step-by-step guides to make it easy.

WATCH THE VIDEOS

The La-Z-Boy Care Guide

Great style begins with great care. Please take the time to read our guide with care instructions and warranty information. It’s got all you need to keep your furniture looking fabulous and the information on what to expect from your industry leading La-Z-Boy warranty.

VIEW THE GUIDE

FAQs

Our FAQs page is your go-to for all things La-Z-Boy. If you're curious about product care, warranty information, product features or any other details, you'll find clear, helpful answers here. Here are all the answers to the questions we hear most often.

VIEW FAQs

La-Z-Boy delivers comfort, quality and style that you can depend on. For over 95 years, La-Z-Boy has meant quality time with family, conversations shared and memories created. This has not changed, despite La-Z-Boy’s design having evolved over the years to meet changing style trends and advancements in technology and innovation.

La-Z-Boy furniture comes with industry-leading international warranties. We only use the best materials so that your furniture will look and feel good for years.

Each La-Z-Boy product is made from high-quality fabrics and leathers. Great style begins with great care. Every piece is handcrafted for the ultimate combination of style and function to meet your lifestyle needs. It’s built for comfort, with quality that lasts.

To keep your La-Z-Boy furniture looking fabulous it's good to know the best way to care for it. Download the La-Z-Boy Warranty & Care Guide for information on how to care for your leather or fabric La-Z-Boy furniture. In the guide you will also find information about our famous La-Z-Boy warranty.